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IGCA

Player Protection

Check the exact website address and the current certificate record before relying on an embedded seal. A copied image may look genuine without linking to a matching record.

Check the exact website address and the current certificate record before relying on an embedded seal. A copied image may look genuine without linking to a matching record.

Report a concern

For a suspected copied seal or incorrect certificate information, provide the website address, certificate reference and a clear description through Contact. Account balances, withdrawals and gameplay disputes must also be raised directly with the operator.

Before relying on a website

Check the exact address, operator identity, terms and contact information. A similar domain spelling or familiar visual identity does not establish that two websites are operated under the same record. A matching registry entry should be considered alongside the operator’s own published information.

Reporting a concern

For account access, payments or disputed transactions, first use the operator’s designated support process and retain the relevant reference numbers. To report a copied seal or incorrect IGCA record, contact our team with the domain, certificate reference and a concise description. Do not send passwords, payment credentials or unrelated identity documents.

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